PERSONAL DELIVERY & STORE PICK-UP

PERSONAL DELIVERY
We personally deliver each order to over 150 different suburbs in Auckland! Big promise, we do not use any third party courier company because we believe that your order needs the quality, freshness and responsibility! xx

Please click here to see the full list of our coverage suburbs and prices. 

 ✔The 'ANYTIME 10:30AM - 6:30PM' Option is the most popular one, the best price! Deliveries are available 7 days a week!

✔'SPECIFIC TIME SLOT' options are also available for your needs - surcharge applies!

  • BETWEEN 09:00AM - 10:30AM,
  • BETWEEN 11:00AM - 12:30PM,
  • BETWEEN 01:00PM - 02:30PM,
  • BETWEEN 03:00PM - 04:30PM,
  • BETWEEN 05:00PM - 06:30PM, and
  • BETWEEN 07:00PM - 08:30PM

✔Please choose the '1x Delivery Payment Already Paid (Same Order / Same Cart) option in the Coverage Suburbs in Auckland dropdown box, where appropriate so that you pay only one Personal Delivery Cost!

✔The recipient's full name and valid phone numbers are required as we don't want to leave them at the door on a rainy/windy/humid day - we are contacting the recipient on the delivery day (not any time earlier) - please inform your recipient something is coming and surprise delivery always have unforeseen problems...,

✔HOSPITAL - If sending to a 'Hospital', please advise us whether the recipient is a patient or a staff member. If it is for a patient, please specify the correct Room Number (if known), Ward, Building, Hospital Name and Patient's Full Name. Also, please double check on her/his/their admission date and discharge date so that no delivery gets left unattended at the hospital (we had a few cases where the wrong date was selected and the patients have already been discharged - extra delivery costs incurred for the sender).

✔BUSINESS - If sending to an 'Office', please advise us the correct business name, floor level, building name/number (if known), and recipient's phone number. Also, please double check if the recipient is going to work on your delivery date (we had a lot of cases where the birthday person have their day-off, the sender was not aware but still sending it to the workplace. The recipient has to come to work to collect it on her/his day-off, or another delivery costs incurred by the sender, or left the delivery gifts unattended in the office). If sending to a 'Shop'', please advise us the correct shop/business name, shop number, floor level (if necessary), building name/number (if known) and the recipient's phone number. Also, please double check if the recipient is working on your delivery date (cases as mentioned above).

✔RESIDENTIAL - If sending to a 'Home', please advise us the correct unit number/room number (multi-dwelling or apartment), street number, extra information if the tenant has a separate entrance (not the main entrance of the house), and the recipient's phone number (we don't really want to leave your thoughtful gifts at her/his entrance on a rainy/windy day).

✔HOTEL / ACCOMMODATION - If sending to an 'Accommodation' facility, please advise us whether the recipient is a guest or a staff member. If it is for a guest, please mention the full name the reservation is made under, and the room number (if known). To avoid disappointment, please advise the concierge about the delivery plan.

✔We are not responsible for any additional costs incurred and/or quality of the delivery items on all 'surprise' delivery orders! ie Surprise Orders not recommended at all times...

✔Cancellation and/or changes on your orders require 48 hour notice thanks! xx

 

STORE PICK-UP

Please click here to check out on our store hours.

✔Store Pick-Up at 23 Williamson Avenue, Grey Lynn, Auckland 1021

✔Cancellation and/or changes on your orders require 48 hour notice thanks! xx

✔Upon on pick-up, please have your ORDER NUMBER or NAME & PHONE NUMBER ready.